Protection of Personal Information &

Privacy Notice

About Adagin Technologies

Adagin Technologies provides and supports agri-technologies and associated business processing advancing precision, accuracy, efficiency and simplicity of farming. 

At Adagin Technologies we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

Privacy Notice Introduction

This notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Law on the Protection of Personal Data ('the Data Protection Law') issued under Resolution No. 151 of 2020.

1. Privacy

Thanks for visiting Adagin Technologies Holdings BV (Netherlands) and Adagin Operations BV (Netherlands) and reviewing our privacy policy. Our privacy policy is plain and simple. We don't collect personal information like names and/or addresses when you visit our website, unless you choose to provide this information to us. In such case, it will only be used to fulfil the service you requested. (See: Personal Data. 2.1.2)

We will only collect personal information about you to the extent that such information really is necessary for the commercial purposes we agree to, and we will always process your personal information in a fair, lawful and transparent manner.  Should your personal information as we may process and store it  be outdated, please supply us with the latest data. We will retain your profile as necessary for the effective delivery of the services we have agreed to deliver to you.  Should we not retain you as a client or should you not be an individual of commercial interest to us, we will safely destroy your profile and the personal information about that profile. 

We use leading technologies to safeguard your data, and we keep strict security standards to prevent any unauthorized access to it.

3- Cookies

3.1 Use of cookies

We and our third-party service providers use cookies and similar technologies to collect information about, and relevant to, your usage of the Site. Cookies are small text files that are stored on your computer when you visit the Site. It is standard practice to use cookies to make your experience better when using a website.

3.2 Categories of cookies

We use the following categories of cookies and similar technologies on this Site:

• Strictly necessary cookies:These cookies are essential to enable you to move around the Site and use its features. Without these cookies, services you have asked for (such as remembering your login details or the items you placed in your basket) cannot be provided. 
• Analytics cookies:These cookies collect information about how you use the Site, for instance which pages you go to most often, what searches you perform and if you get error messages from web pages. Information these cookies collect can be used to improve how the Site works.
• Customization cookies:These cookies allow the Site to remember choices you make (such as your user name) and provide enhanced, more personal features. These cookies cannot track your browsing activity on other Sites.
• Security cookies:These cookies form part of our security features, for example, by helping us detect malicious activity or violations of our terms of use.
• Social media cookies:These cookies allow you to share your activity on the Site on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of the social networks in question for information regarding how their cookies work.
• Targeting or advertising cookies: These cookies record your visit to the Site, the pages you have visited and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.

3.3 Consent

When you visit the Site for the first time (and periodically after that), we will request your consent to the setting of all cookies other than strictly necessary cookies.

3.4 Disabling cookies

You can delete existing cookies and disable some or all types of cookies in future if you wish. To disable some or all types of cookies, you will have to change the settings on your browser. If you change your mind, you can enable cookies again at any time. Disabling cookies on your browser may stop the Site from working properly.

To find out more about cookies please visit www.allaboutcookies.org.

POPIA Introduction

This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act 4 of 2013 (“POPIA”).

At Adagin Technologies we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

The information we collect

We collect and process your personal information mainly to contact you for the purposes of understanding your business requirements, and delivering services accordingly.  For this purpose, we will collect contact details including your name and organisation.

We collect information directly from you where you provide us with your personal details.  Where possible, we will inform you what information you are required to provide to us and what information is optional.

Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.  Our cookie policy offers you a choice to proceed or to avoid exposure so caused.

 How we use your information

We will use your personal information only for the purposes for which it was collected for and as it was agreed with you.  In addition, where necessary your information may be retained for legal or research purposes. 

The following example demonstrate potential use:

1. To gather contact information;
2. To confirm and verify your identity or to verify that you are an authorised user for security purposes;
3. For the detection and prevention of fraud, crime, money laundering or other malpractice;
4. To conduct market or customer satisfaction research or for statistical analysis;
5. For audit and record keeping purposes;
6. In connection with legal proceedings.

Sharing with third parties

We may share your personal information with third parties for purposes of our agreement with you.  We will only share your personal information with third parties whether locally or internationally once we have been assured that the party we share your personal information with either complies with the minimum standards set by the Protection of Personal Information Act or exceeds these standards.  We will never put your personal information at risk so long this is in our control.

Direct marketing

We won’t use your personal information for direct marketing to you via electronic means.  Should we resolve to change our policy in this regard, we will first ask your consent to do so to you.

Disclosure of information

We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.

We may also disclose your information:

1. Where we have a duty or a right to disclose in terms of law or industry codes;
2. Where we believe it is necessary to protect our rights.

Information Security

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover:

1. Physical security;
2. Computer and network security;
3. Access to personal information;
4. Secure communications;
5. Security in contracting out activities or functions;
6. Retention and disposal of information;
7. Acceptable usage of personal information;
8. Governance and regulatory issues;
9. Monitoring access and usage of private information;
10. Investigating and reacting to security incidents.

When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.

We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

 Your Rights: Access to information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need a copy of your ID document to confirm your identity before providing details of your personal information.

Please note that any such access request may be subject to a payment of a legally allowable fee.   

 Correction of your information

You have the right to ask us to update, correct or delete your personal information. We will require proof of identity in a legally accepted format to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

Definition of personal information

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.  Further to the POPI Act, Adagin Technologies also includes the following items as personal information:

1. All addresses including residential, postal and email addresses.
2. Change of name – for which we require copies of the marriage certificate or official change of name document issued by the state department.

How to contact us

If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.