Welcome and thank you for signing up with Adagin Technologies. We are excited to provide you with the latest agricultural technologies to help you farm more efficiently and effectively. To ensure that we have a good and long-lasting relationship, we need to ensure that all parties involved understand the terms and conditions. We’ve done our best to simplify it to make it understandable so that it is clear what we expect from you and what can be expected from us.
To make things easier, you can use the navigation menu to find specific sections of the terms and conditions. You’ll find summary paragraphs at the top of each section to give you a heads up on what’s coming up. These are your legal rights and obligations, so please do read everything. By subscribing, you accept our terms and conditions. If you don’t agree to our terms and conditions, then we will not be able to provide you with our services.
If there are any questions or comments after you’ve read these terms and conditions, please contact us at Adagin Technologies. We’d love to help and to welcome you on board, wherever you are!
Last Update: 24 August 2020
In this section we explain how to subscribe to Adagin Technologies and use our services. When you see a word in bold, it will have the same corresponding meaning every time it’s used within these terms and conditions.
Our products and services: Our products and services consist of all the products and services we provide now or in the future, including our RFID-enabled smartphone devices, precision costing services, integration of payroll services and associated support services. For a complete menu of our products and services, please visit our webpage at www.adagintech.com
Creating a subscription: By the time you are ready to commit through subscribing to our services we would have had long conversations and you would have had the benefit of a trial phase and a formal quotation which we can still more discuss. So, when you create a subscription to use our services and accept these terms and conditions, you resolved to proceed with this relationship, you accepted the quotation and now become a subscriber. For clarity, subscription carries a fee as agreed, and you’re responsible for paying for your subscription.
People invited to use Adagin Technologies: An invited user is a person other than the subscriber who has been invited by the subscriber to use our services through a subscription. If you’re an invited user, you must also accept these terms and conditions to use our services.
User roles and access: As a subscriber inviting others into a subscription paid by yourself, you should understand the implications thereof, and in particular that such a subscription and use of our products and services by such an invited user still renders you liable for all the rights and duties accompanied by your own subscription.
The right to use our services: Whether you’re a subscriber or an invited user, we grant you the right to use our services (based on your subscription type, your user role and the level of access you’ve been granted) for as long as the subscriber continues to pay for the subscription, until the subscription is terminated by Adagin or – if you’re an invited user – until your access is revoked by Adagin.
When we introduce new or revised services: Since we’re always thinking about how to make Adagin Technologies the best it can be, we regularly refine our services. For new or updated services, there might be additional terms and conditions. We’ll let you know what those terms and conditions are before you start using those services.
What we own: We own everything we’ve put into our services unless otherwise stated and excluding content owned by others. This includes rights in the design, compilation, and look and feel of our services. It also includes rights in all copyrighted works, trademarks, designs, inventions, and other intellectual property. You agree not to copy, distribute, modify or make derivative works of any of our content or use any of our intellectual property rights in any way not expressly permitted by us through prior written authorization.
Jurisdictions: We are a South African based company and we first and foremost comply with our own laws. While we believe that our products and services are reasonable and lawful across all jurisdictions we know of, we would always test first our assumption against new jurisdictions before we expect of foreign subscribers to accept our T&C’s.
Unless you’re in a free trial or other offer period, you’ll need to pay for a subscription based on the pricing of your selected plan. The pricing details and other terms and conditions of your subscription are explained when you select your plan.
Trial subscriptions: When you first sign up, you can opt for a free trial for our services, based on the terms and conditions specified at the time between us. Among others, there may be costs associated with travel and hardware, and we will be upfront about these as soon as we start to talk about a trial. If you choose to continue using our services after the trial phase, you’ll be billed as agreed between us for the products and services you select to subscribe to. If you choose not to continue using our services following a trial, you may discontinue your subscription by informing Adagin of your decision. Upon receiving your decision Again will terminate your subscription and will inform you accordingly.
Subscription fee and pricing plans: Your use of our services generally requires you to pay a monthly subscription fee (the subscription fee) based on the services and products you choose to use from the menu of our products and services at our webpage. The pricing plan consists of the subscription combined with the subscription fees we offered you, including invoicing, payment, auto-renewal, and cancellation terms. It may also contain a selection of additional or optional services as you may choose from our menu of services. We may update or amend the pricing plan from time to time. The terms and conditions of the pricing plan form part of these terms and conditions. As with any other changes to our terms and conditions, changes to the pricing plan won’t apply retrospectively. Should we make changes and you’re a subscriber, we’ll make every effort to let you know. Should we not hear from you within 14 days after sending you notice of change(s) to our terms and conditions, we will proceed as if you accepted such change(s). Should you want to change your pricing plan, please contact us. Subscription fees are inclusive of Value-Added Tax or other transactional taxes where relevant, as reflected in the pricing plan.
Importance of timely payments: In order to continue accessing our services, you need to make timely payments based on the pricing plan you selected. To avoid delayed or missed payments, please make sure we have accurate payment information. If we don’t receive timely payments, we may suspend access to your subscription until the payment is made.
Use of personal data you enter about others: Depending on where your contacts are based, our data processing terms may also apply to the personal data of others (such as your customers, suppliers and employees) that you share with Adagin Technologies. While it is your responsibility to use data of others in compliance with privacy laws and regulations, we will treat every entry as equally important and deserving of protection.
Use of data: When you enter or upload your data into our services, we don’t own that data but you grant us permission to use, copy, transmit, store, analyse, and back up all data you submit to us through our services, including personal data of yourself and others, to: enable you to use our services; allow us to improve, develop and protect our services; create new services; communicate with you about your subscription; and send you information we think may be of interest to you based on your customer profile.
Anonymous statistical data: When you use our services, we may remove your personal information from your data and usage of our services for statistical purposes. We may also use such anonymous data for purposes such as to provide and improve our services, to develop new services or product offerings, to identify business trends, or for other uses.
Data breach notifications: Where we think there has been unauthorised access to personal data through your subscription, we’ll let you know and give you information about what has happened as soon as we have the required information to do so. We will immediately take all reasonable steps to mitigate the effects and to minimize any damage resulting from such a security breach. In this regard, we will follow all the relevant regulatory prescriptions.
We take reasonable precautions to protect your confidential information and expect that you’ll do the same for ours.
Keeping it confidential: While using our services, you may share confidential information with us, and you may become aware of confidential information about us. You and we both agree to take reasonable steps to protect the other party’s confidential information from being accessed by unauthorised individuals. You or we may only shareeach other’s confidential information with legal or regulatory authorities if required to do so.
We take security seriously and you should too! To help protect our services and your information, we offer added security features such as two-step authentication.
Security safeguards: We’ve invested in technical, physical and administrative safeguards to do our part to help keep your data safe and secure in full and complete compliance with South Africa’s data privacy laws, and in accordance with your reasonable expectations that your privacy, your intellectual property and your information assets remain protected as best as is reasonably possible. While we’ve taken steps to help protect your information, no method of electronic storage is completely secure and we cannot guarantee absolute security. We will notify you if there appears to be unauthorised access to your account and we may also restrict access to certain parts or all of our services until you verify that such access was by an authorised user. It goes without saying that if any issues occur, we will always endeavour to limit and minimize services disruptions.
Account security features: We may introduce security features to make your account more secure, such as two-step authentication. Depending on where you are in the world or what services you’re using, we may require you to adopt some of these features. Where we make the use of security features optional, you’re responsible (meaning we’re not liable) for any consequences of not using those features. We strongly encourage you to use all optional security features.
Playing your part to secure your information: You must ensure that you keep your login details secure, not letting any other person use them, and by making sure you have strong security on your own systems. If you realise there’s been any unauthorised use of your password or any breach of security to your account or email address linked to your account, you need to let us know immediately. You also agree not to use free-form fields in any of Adagin Technologies’ systems or services to store personal data, (unless it’s a field explicitly asking for personal data - like a first name or last name) credit card details, tax identifiers or bank account details.
To help make your Adagin Technologies experience even more beautiful, the Adagin Technologies ecosystem includes apps and other products and services made available by trusted partners.
Third-party products: Along with the use of our services, you may use data, services and devices from other companies (third-party products), for example, those listed on our webpage at www.adagintech.com. Any third party providing a third-party product is a provider and is independent of us, so be aware that a provider may also charge you fees in addition to what you pay us.
Third-party terms and descriptions: Third-party products are subject to terms and conditions and privacy notices set by the providers of these third-party products. These include how the provider will use your data that you make available to them. Be sure to read and make sure you agree to their terms and conditions and understand their approach on personal and non-personal data before you contract with them. The descriptions of third-party products that we publish, and any associated links, have been provided to us by the providers. While we make reasonable efforts to check the accuracy of the descriptions, the providers are solely responsible for any representations contained in those descriptions. We don’t endorse or assume any responsibility for third-party products.
We aim to minimise any downtime, but sometimes it’s necessary so we can keep our services updated and secure. It is possible that you may have occasional access issues and that you can experience data loss, so backing up your data is important.
Availability: We strive to maintain the availability of our services around the clock, and to provide the level of support to be reasonably expected in an agreement of this nature. On occasion, we need to perform maintenance on our services, and this may require a period of downtime. We try to minimise any such downtime. Where planned maintenance is being undertaken, we’ll attempt to notify you in advance. In case of unplanned downtime, we will attend to it with the necessary urgency but be assured that in all instances of an interruption in services we will do our best to limit such interruption and to fix the problem as speedily as possible, because we want you to have access to an uninterrupted service. For all of the above, following upon your subscription we could negotiate and conclude a Service Level Agreement (SLA) with you pertaining to your unique business requirements.
Access issues: You know how the Internet and the rest of our country’s infrastructure services work – occasionally you might not be able to access our services and your data. This might happen for any number of reasons, at any time and you will appreciate that we cannot accept responsibility for such service interruptions.
This section is super important because it outlines how you can (and can’t) use our services. Much of it will be common sense.
No-charge or beta services: Occasionally we may offer a service at no charge or at a lower price – for example a beta service, or a time-limited trial account. Because of the nature of these services, you use them at your own risk.
While we can’t cover everything here, we do want to highlight a few more examples of things you must never do. Should you do any of these things, we reserve the right to claim damages from you. Our list of examples includes the following:a. Undermine the security or integrity of our computing systems or networks.
You can easily terminate your subscription with one month’s written notice. We may terminate your subscription as well with the same notice. If you violate these terms and conditions, we may terminate your subscription immediately.
Termination by Adagin Technologies: Equally, while we wish to build a long-term relationship with you, Adagin Technologies may choose to terminate your subscription at any time by providing you with one month’s written notice in advance. Pending the outcome of a preliminary assessment as to the facts of the case, Adagin Technologies may also suspend and reserve the right to terminate your subscription or access to all or any data immediately if:a. You breach any of these terms and conditions, and do not remedy the breach within 7 days after receiving notice of the breach.
This section is important as it outlines liability terms and conditions between us and both subscribers and invited users, so we urge you to read it closely and in full.
This section outlines how disputes may be resolved.
Here we set out some additional terms and conditions. Take a read as they cover important issues.
Blocking your access, disabling your subscription, or refusing to process a payment: As our duty is to comply with all statutory provisions, irrespective of the country or jurisdiction where we offer our services, we may block your access, terminate your subscription, or refuse to process a payment if we reasonably believe there’s a risk - like a potential breach of a law or regulation - associated with you, your company, your subscription, or a payment.Examples of where we might do this include transactions where the payment is from a person or country subject to sanction; or where we reasonably believe there is a legal or regulatory risk or a risk of loss being suffered by us or our customers or partners. We may take any of these actions without notice to you.